Hacienda Hosteria Chorlavi - Ibarra, 100150, Ecuador

Human Resources Management Policy

Hacienda Chorlavi is a family in which there is an open door policy. As a relatively small company, we do not have a human resources department, and management performs the work of recruitment, training, incentives, dismissals, promotions, etc. Hacienda Chorlavi is concerned about the physical and mental well-being of our employees, guests and suppliers. Annually, we form alliances with various companies to perform auditory and visual checks of our staff. We have implemented procedures for the recruitment of new employees in which they are given a talk on the hacienda, its mission, vision, objectives and policies, and they are also given a folder called an induction kit outlining the procedures that must be followed.
At Hacienda Chorlavi, we believe that it is a great motivation to be able to receive promotions in order to have access to new positions and responsibilities. For this reason, our leading candidates when there is a vacancy are the current employees of the hacienda. Each area has a procedures manual that contains a brief description of each position. Periodic training is offered, not only for personnel in technical areas, but also in motivation, self knowledge, openness to change, leadership, etc. We have an annual training schedule for our staff.
Continuous evaluation of our staff is also a great tool to help improve their work and the quality of our service. At Hacienda Chorlavi, we have implemented an annual evaluation plan for each of our employees. The supervisor of each area does this assessment with the approval of the management. Hacienda Chorlavi¬ does not condone any type of commercial or sexual exploitation of children and adolescents. Together with the Ministry of Tourism, we campaign to protect their wellbeing.
Our intention is to encourage the responsible behavior of our employees, guests, suppliers and our company. We promote the local traditions of our people, offering music and native dances from the province. This helps to keep our identity and culture. We also offer the indigenous people of the area a space free of charge so that they may sell their products to the guests who visit us on the weekends.
We also encourage good habits and codes of conduct among our employees, guests, suppliers and local communities. We encourage respect for the customs, traditions and culture of the people and are committed to protect our historic, cultural and natural heritage.

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